Mountains from Molehills Diagnostic

Slide030molehillThis diagnostic tool helps determine the depth and entrenchment of a conflict, since some types of conflict are easy to work through and others are very difficult. The results of this is a determination of how much effort will need to be used by the facilitator in bringing conciliation to the situation.The molehill starts with objective level conflict based on understanding, moving up to a triggered emotional, reflective level of conflict, to interpretive values based, entrenched conflict, to decisional level conflict as a strategy.

Available from course

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